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Reception and operational support · Barcelona

Support services in Barcelona

Auxiliary support services in Barcelona for businesses and buildings: reception, visitor information and access coordination. Define the duties and hours to request a commercial proposal tailored to your premises.

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Support services
What we can do for your premises

Day-to-day support where your business needs it.

Outsourcing a support role involves more than covering a shift: it means specifying what the role handles, who it reports to and which tasks are included. We define the role around the space and its users.

01

Reception and visitor assistance

Welcoming, informing and guiding people within your premises. A first point of contact that reflects your organisation's image.

02

Concierge and building attendant services

Support for the daily running of buildings, businesses and residential communities. The role is defined by its tasks and the type of premises.

03

Access assistance

Registering and guiding visitors, welcoming suppliers and helping people move around the building, within the agreed scope.

04

Car park attendants

Operational assistance at pedestrian and vehicle entrances, following procedures suited to the car park.

What we need to prepare your quote

Type of building, approximate visitor numbers, days and hours, expected tasks and service procedures. If you need security guarding, it will be assessed as a separate service.

Plan your service

An auxiliary role with clear instructions

Details for a clearly scoped proposal

  • Number of entrances, visitors and peak activity periods.
  • Reception, visitor guidance and operational records required.
  • Working hours, required languages and the instructions contact.

An auxiliary role does not replace security guarding. Before commissioning, describe what the person should do in everyday situations and who should receive incident reports. This helps assess the role and define the service responsibilities.

Your questions answered

Before you hire.

What is the difference between support staff and a security guard?

Support staff perform reception, information and operational assistance duties. Security guarding and protection belong to a separate professional service. The proposal must clearly identify the role.

Do you work with residential communities and businesses?

Yes. Support services can be assessed for office buildings, residential communities, hotels and other business premises.

Can several services be combined?

You can request an assessment for reception, concierge and cleaning services in the same building. Each service's scope will be defined to avoid overlapping duties.

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